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Terms & conditions

Please read carefully.

Entitlement. The soft furnishings (purchases of goods or services) will remain the property of ‘G & H Soft Furnishings Ltd’ until payment has been received in full.

Terms of Payment. A 50% deposit is required on acceptance of the quotation. The balance is then payable strictly on delivery. Supply only of fabric, trimmings, poles/tracks, custom made blinds or other such goods are payable in full at the time of order.

Quotations. Goods will be in accordance with the quotation given, anything else required will be done with the agreement of G & H Soft Furnishings Ltd and will be deemed as extra and subject to an additional charge. All quotations are inclusive of VAT at the current rate of 20% unless otherwise stated. Quotations hold firm for a period of 3 calendar months.

Lining. Lining will be ivory unless otherwise stated and is included in the quotation. If a coloured lining is required, this will be subject to a surcharge and be specified on the quotation given. If blackout lining is required this will be specified as such on the quotation given.

Fitting of Hardware. Re: internal structure of walls: Customers are requested to inform the company of any electrics, pipes, steels etc that lay in walls or recesses that may prevent the successful fitting of hardware. G & H Soft Furnishings Ltd is not responsible for any problems that may arise through not having access to this information.
It will be the customers’ responsibility to make sure that their walls or recesses are prepared prior to fitting of hardware.

Inspection. Customers are requested to inspect goods at the time of supply or fitting, to ensure that requirements are met.

Colour matching. Every effort is made to ensure that fabric is a close representation to the fabric swatches in the pattern books. However if a true and accurate match is essential, then it is advisable for a ‘stock cutting’ to be requested at the time of order.

Fabrics not supplied by us. A 20% surcharge will be added to any make-up cost if the fabrics are not purchased through us. We cannot be held responsible for faults found in fabrics that we do not supply.

Products ordered through us. We cannot guarantee availability. Customers will be informed as soon as possible if a product is out of stock or no longer available.

These terms and conditions do not affect your statutory rights.

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